Help Center
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Promoted articles
- What services does Prosperos offer?
- How Do I Enroll in Prósperos?
- I need help. How do I contact customer support?
- Does Prosperos have help videos?
- What can I do with the Prósperos mobile banking app?
- Why should I use a card rather than cash?
- How long does a money transfer take from my checking account to the My Family card in Mexico?
- Can I refer my friend or family member to use Prósperos?
- Is my money safe?
- Does Prósperos work in countries outside of Mexico and the US?
- What is Prósperos?
- Bank Accounts
- Where is my card? It has not arrived.
- How do I Activate my Prósperos Card?
- Prósperos Card
- Do I Have to Use Direct Deposit? Can I Use a Check?
- How to Deposit a Check with Your Prósperos Mobile Application
- Can I use the ATM?
- What is a pending transaction?